What if your company is complying with food law and regulation, but still has customer complaints about product? what should you do?

I will try to improve my product and fix the flaws that the customers are complaining from under the Food Law and Regulation.

• Some companies are complying the laws and regulation as a requirement but the truth is that companies are not implementing the laws,regulation, & procedures.
• Make an Internal Audit of whose department handling the product as soon you conduct, you can see where the problems are.
• Provide a proper training for the workers, ort refresher course to those have the trainings already.
• Ensure your company are ISO certified.
• Invite an Auditor Surveilance of your company.

Hello,

we should make a survey for a number of customers to know exactly what their needs and to try as much as we can to serve them a good quality of product as they wish.

thanks.