The Japanese developed a method of modern quality management that relies on continuing small improvements involving everyone from the top management to the lowest level worker in the organization. This is called:

................b. Kaizen...........

Option B is the right.............

b.Kaizen Kai for continuous zen for improvment 

My guess is that the answer is:

b. Kaizen

Japanese "kaizen" simply means "change for better"

Kaizen means improvement in Japanese. It actually applies to all aspects of life. In terms of quality management it means continuing improvement involving everyone, including managers and workers alike, from the top to the bottom of the organization.

B - Kaizan .........................................

thanks for invition ,,,,,,,,,, my choice is option B

Kaizen is the japanese term for Continual Improvements

Kaizen is the  approproate answer.

My choice is:

<<<<<<<  b. Kaizen  >>>>>>>