أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
If "Yes", then would you not correct a customer if your data or superiors states that he / she is wrong? If "No" would you correct them depending on their status in society & financial credibility?
Hi Jihad
In my experience the customer is "king" but not always right. So yes you would need to get the understanding across.
Turn the tables and instead of just listening and answering simply ask the customer how would he/she like you to help them be happy. You will get to a point where you can suggest options on a way forward and see which the customer chooses. Problem sorted but more importantly you have a satisfied customer and within your superiors expectations.
Most customers if not all only want a product that works, so knowing that, you will need to help puzzle it together.
Let me know what you think?
هل تحتاج لمساعدة في كتابة سيرة ذاتية تحتوي على الكلمات الدلالية التي يبحث عنها أصحاب العمل؟