What does Conflict Management deal with ?

Conflict is an inevitable part of the workplace. According to the Virginia Department of Human Resource Management, 60 to 80 percent of all workplace conflict stems from strained relationships between employees and executives. As a manager, it is your job to communicate effectively, respect employees, recognize office tension and understand the importance of everyone in the office. These managerial responsibilities will help prevent a great amount of conflict. When conflict does arise, however, it is essential you handle it effectively and thoroughly, as well as quickly, using a variety of techniques.

Managing conflict in the workplace.