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متابعة

How to Measure ROI on CRM Systems?

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تم إضافة السؤال من قبل Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company
تاريخ النشر: 2014/11/11
Subhranshu Ganguly
من قبل Subhranshu Ganguly , Quality Analyst. , WIPRO

Enterprise resource planning (ERP) is a business management software—usually a suite of integrated applications—that a company can use to collect, store, manage and interpret data from many business activities, including:

Product planning,

costManufacturing

or service delivery,

Marketing and salesInventory management

Shipping and payment.

ROI would be return on investment on the marketing cost. CRM would be a part of enterprise resorurce pllanning that would be looking after the key resource for a co the customers. If the co has a strong crm the roi for the marketing dept would be high which would help in reaching the targets for Enterprise resource planning.

المزيد من الأسئلة المماثلة

هل تحتاج لمساعدة في كتابة سيرة ذاتية تحتوي على الكلمات الدلالية التي يبحث عنها أصحاب العمل؟