What should the main motive of Customer Care/relations?. How much crucial is this in the present business environment?

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online CRM
12-November-2020

Customer Centricity

Question ajoutée par Utilisateur supprimé
Date de publication: 2013/12/22

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par Nadeem Chougle , Associate , Abu Dhabi Commercial Bank

resolution is very important as everytime a customer comes with query, they look for immediate resolution. In the current scenario, where every second counts, customer would want to fast solution to their concerns and so does the business so as to achieve maximum satisfaction

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