How to deliver a service with a satisfied quality measures to customers and the way to do that?

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Question ajoutée par Utilisateur supprimé
Date de publication: 2013/12/11

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par Ahmad Khreasat , Risk and Quality Officer , Royal Scientific Society - Policies & Risk Dept.

More ellobration is needed!!!

what kind of service are you talking about?

Quality is defined by 8 dimensions (click the link)

Customer Satisfaction as a management system is usually built based on the ISO standard requiremnts: ISO10001, ISO10002 , ISO10003 and ISO10004.

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