How can Customer Care Officer have a better performance in Customer Services?

By handling the customer professionally.

1- Be Polite with customers

2- Answer all the questions

3- Smile whole the meeting and show respect

4- Address the problem immediately

To increase performance as a CC, one should should always educate themselves on the product and the new technologies that come with it, try to make a better comparison and better reason for choosing his product instead of another and, solve client's problems and issues efficiently and anf finally keep a close follow up on the matters with clients.

By getting a feel for your clients and their individual service requirements.

Best cc is one who has good knowledge about the product knows all the parameters laid by the company an is courteous to the customer.since they are face of company during interaction.