What is the relationship between internal & external customer service?

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Posted by:
Racheal Kangethe
13-June-2013

Customer Service Internals External Sales Sales

Question ajoutée par Lana Oudeh , PR Coordinator , Al Ghanem
Date de publication: 2019/01/24

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par Godfrey Banda , Acting Chief Engineer , University of Zambia

Satisfied internal customers are a benchmark of how effective external customer service is. Effective internal customer service generates motivation and loyalty which are key to external customer service.

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par Mizanur Rahman , Sales Supervisor , Nada

Internal and external customer all service should be CS100%

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par نوير العجمي

Internal Customer Service: It is the connection between the employees working in the company aimed at providing assistance among them and relying on some of the external ones: they are the most widespread and are responding to the related inquiry between the external customers who are connected to the company with continuous service

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