What are the core benefits of Salesforce Omni-Channel from customer point of view?

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Salesforce Service Cloud Implementation

Question ajoutée par Salis Dogar , SNR. BUSINESS ANALYST , Q Orbit
Date de publication: 2017/11/07

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par jani Basha , Salesforce Developer , Amgen Inc

Enhanced product discoverability

Reduction in the load of web distribution center

Optimize back end of the returns process

Improve inventory turns

Efficiencies and cost savings

Quicker delivery times

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par Essa Haddad , Project Technical Manager , Madanat Contracting Company

Mostly ease of access and the abundance of alternatives to check for feedback or support.

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