How do you measure the effectiveness of user experience?

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Posted by:
Chehou OUSSMANOU Şeyhu OSMAN
19-February-2014

How do you measure the effectiveness of user experience?

User Experience Customer Service Customer Service Management

Question ajoutée par Yosra Fahmy , Software Project Manager/ Unit head assistant , Techytypes
Date de publication: 2017/09/18

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par Samah Itani , Senior Product Designer , Equiti Group Lmtd

Maybe through usability testing!I think UT is very effective in such case since it reflects the user's needs! the user's behavior and voice tone can indicate how much your product is a success or not! I work as UX researches, i conduct usability testing remotely or by person and it really help in UXD.

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