How do you manage a different level and back ground of staff (education - experience - culture - style - behavior - attitude) in a one team work?

اعتقد في الخبرة والموقف

Experience and attitude

With mutual respect and proper communication among team members. 

How do you manage a team made up of personnel with different backgrounds (education - experience - culture - style - behavior - attitude) ?

Dear Marthen

Management is all about managing the paradox arising out of various conflicting internal and external forces  and still remain on top of the situation to steer the organization towards attaining the chosen objectives,  set targets and sustainable growth   

There are three issues that need to be addressed. 

·         Level-quality- style of  leadership of the team.

·         Organizational culture

·         Team Member’s background as an individual   

A manager is said to be successful when he or she is able to raise the averages of the Team Performance

To inspire a group of personnel into higher levels of teamwork, there are certain things  a leader must  BE, KNOW, and, DO. These do not come naturally, but are acquired through continual work and study. Good leaders are continually working and studying to improve their leadership skills; they are NOT resting on their laurels.

In a High Performing Leadership role a leader is : a Vision Creator, a Team Builder, a Task Allocator, a People Developer,  a Motivation Stimulator.

A good leader and his chosen management team is able to create an organizational culture that is so unique to the needs of that organization and is not fragile as to get easily affected by diversity of its employees. Organization’s Culture has a strong bearing on business. It influences people’s behaviour in critical ways. This is so because organizations culture plays a fundamental role in forming values, which interact with the needs, attitudes and norms of the individuals and groups. When such a culture is painstakingly created all the diversity in the form of people with different backgrounds, education, attitudes, behaviours etc unite to contribute positively towards the organizations objectives and growth  

The diversity in the team should be converted to be an advantage rather than a drawback. It is for the team management or leadership to have clear work place policies and goals put in place and address squarely the diverse nature of the team and reorient them to function as a team.

Ensuring that the staff is motivated  and stay  motivated  and focused at all times is an important part of running a business. An Involved and happy staff delivers.

Motivation is important because it costs more to replace  staff than to keep them. Staff  likes to feel needed and respected and keeping them happy results in their continuing to stay with the organization much longer. As such it is essential to keep motivating the staff. It is an important point  on the list of priorities of an organization. Following are some essential aspects that need to be adhered to:

Communicating : Communicating  with your staff should be high on your list of. Most of the staff wishes to have a boss who is visible and available for consultation for any problem solving. It’s important to hold frequent  chats and informal meetings to make sure they are happy and getting on well with their assigned tasks and aren’t confused about anything. Communicating with the staff on regular and frequent basis is needed. Greeting them appropriately is a simple motivational tool that makes a world of difference than to turn away your face when one comes across staff.  Communicate daily however insignificant the intervention seems to be. Make your self available.

Training & Development: Investing in staff is important. It will get an organization up to date in the business. Moreover the staff will be grateful for being able to develop under the watchful eyes of the leadership. It is of paramount importance that the courses being sponsored to send your staff are thoroughly researched  to exploit the full potential. It is also important to get feedback from staff  on how they feel benefited from the courses.

Lead by Example: It is crucial that the leader leads by example while dealing with staff. If one wishes to have staff working late, then it is imperative that  one is also staying back late to support staff. Likewise, if staff is not expected to start rolling in at11 am on a Monday, then make sure you are at your desk bright and early. It is not just about working hours though! you must respect your staff. They will also pick on the way you behave and act in different circumstances. As such it is important to ensure that the leadership must behave as it expects the staff to behave. Do not expect you staff to do what you don’t

Make people feel valued: Hopefully, the staff is performing well and helping drive your business forward. In such a case, it is of utmost importance to show them how much the leadership values their contribution on regular basis. Whether you just tell them or buy them a slice of cake  both work equally well. It is essential that incentivising staff by social events to let them know that they are valued and respected.

By company rules and it is better to lead them rather than managing them.