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As a hotel manager, what will you do to relapse from bad revenue or bad reputation?

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Question ajoutée par Hiba Samman , Electrical Engineer , Arabtech Jardaneh
Date de publication: 2017/07/12

i will first study the proplem deeply, Check the reason for bad reputation and try to convince customer who had bad experience with our hotel and provide them best services and make them happy customer

Ahmed  omar
par Ahmed omar , Asst. Area Manager , UNITED CATERING COMPANY W.L.L

under stand where is the problem and make correction plan ,

Good marketing 

Nduwimana  Robert
par Nduwimana Robert , CHIEF RECEPTION , HOTEL SOURCE DUNIL

i will first study the proplem deeply, then  get rid of careless employee and make a new plan to give back a good reputation.

Meryam El Hadioui
par Meryam El Hadioui , 1 mois autant que agent de service et 2 mois réceptionniste. , MGALLERY DIWAN BY SOFITEL et Ibis

I'll studying the origin of the problem, and follow it until it ends. and i'll change the stuffs or training them. make hotel offers to compensate the hotel.

Derard Haddadji
par Derard Haddadji , مستشار مبيعات سياحية , أنوار الصباح للسياحة و الأسفار

Comprehensive study and assessment of the situation

Changing hotel policy and even decor and hotel name

Beejay Aduna
par Beejay Aduna , Messenger , Elseif engineering construction company

Take a look With The Case That Caused Bad Reputation Into Certain Company how it would Happen Who's Person in charge In this and Take A immediate action To solve The Problem.if it's possible To fired That person it would be great decisions that have been made

ssejange  sadick
par ssejange sadick , waiter , kaftan turkish restaurant

make changes in the entire management

Mahmoud Khedr
par Mahmoud Khedr , Sr.Architect , Hotel

Study the case, reasons for the proplem then go to the discusion with the staff and in mean while i should reevalute all my resorces and sfaff .making agood plan for solution is essential ..

Taisir Alali
par Taisir Alali , رئيس القسم الفندقي , المعهد التقاني الفندقي والسياحي

searching about squandering reasons , get rid of careless employee then began a new publicity campaign if the reason is personal .

if it's general reason freez every thing until evanescence it

Malik Afaq Ahmed
par Malik Afaq Ahmed , Assistant Director Sales Regional , Luxus Grand Hotel, Lahore

 

Check the reason for bad reputation and try to convince customer who had bad experience with our hotel and provide them best services and make them happy customer and offer them market competitive rates.

Andreea Ilona Dominte
par Andreea Ilona Dominte , Retail Manager , Fossil

Staff change or training the staff in accordance with the hotel's prestige and requests.

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