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As an operations manager, how do support services that contribute to achieving business goals?

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Question ajoutée par Lalia Boukhers , Contracts Manager , Ooredoo
Date de publication: 2017/05/08
Rozaiman Ali
par Rozaiman Ali , Head Of Department , Selangor

As an operation manager, part of the key item in having a proper operations management is to identify the priorities and match it against the available resources.

Any key business goals most be given higher attention and resources in ensuring its success that will be reflected in the overall company achievement.

The attention and resources must be provided according to the identified needs of the business goal. It can be in the form of new work process, new procedures, new training program and may also include extra manpower to be assigned to the activity or process.

Overall it can be presented as a matrix to be matched again the prioritized company goal as to analyze the Cost Benefit Analysis 'CBA' of the plan.

The process must be repeated until an acceptable CBA is achieved that will eventually provide the comfort that the plan will be successful and so as the business goal.

يوسف دمدوم
par يوسف دمدوم , مهندس و مسير , مقاولة اشغال البناء

Thank you for the inviBusiness management seeks to achieve a set of objectives, the most important of which is to keep up with the market and follow up on its developments on a permanent basis. The application of planning within a high range of flexibility and efficiency that contribute to support the function of regulation, especially in the event of any emergency circumstances. Study the specific expectations in the work environment, specifically those that include the social environment, and its influential role on the business sector. The implementation of a series of training and rehabilitation courses that help enhance the role of management in the implementation of its functions, especially from the planning to achieve certain things, which later committed to providing employees with professional certificates that enhance their presence in the work environment and ensure their success in understanding their work and contribute to their access On a set of discretionary rewards for their work. Attention to the events affecting the success of the work that correspond to the nature of the work of the company, such as companies producing educational materials that provide the universities with a range of materials and means, such as meeting equipment, lectures and graduation ceremonies.tation

 

Zain ul Abdin
par Zain ul Abdin , Project Planning & Control Manager , Redco International Trading and Contracting

It depends on two important capabilities of the Operations' Manager:

  • Be capable of work study and time analysis for the main operations as well as supporting services
  • Be capable of differentiating between the achievers and non achievers

Once the need assessment is done fairly on the basis of item # 1 and then the teams are assessed fairly on the basis of capability # 2, the operation manager has done his job and I haven't seen the idea failing. At the same time, there are very few who possess the above mentioned qualities.

TARIG BABIKER AL AMIN
par TARIG BABIKER AL AMIN , Head of Planning and Studies Unit , Sudanese Free Zones and Markets Co.

Operations management involves "overseeing, designing, controlling the process of production and redesigning business operations in the production of goods and/or services

Operations management functions differ depending upon the purpose of the organization. In a manufacturing setting such as a factory, operations management would include designing efficient processes to produce the product, timely acquisition of raw materials, insuring adequate numbers of properly trained workers, and proper maintenance of equipment

Operations management in a service setting would focus on insuring that workers are adequately trained, that customer service locations are equipped as needed and are safe for employees and the public, that services are revised as dictated by customer input or competitive forces

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