Can an Employee Recognition Program Build Customer Loyalty?

In a survey conducted on top MNC companies the Management told : "We don't have business problems" "What we have is People problems" When we solved the People Problems automatically our Business problems got resolved. Keep your employee happy, they will do the extra mile which you never expected or asked. Billionaire Sir.Richard Branson says his Employees are first and then comes customers. All these are tested and proven methods in his Virgin Atlantic Air and himself, employees and customers all are happy. Thanks for the invitation.

Yes It does, If customers are important then the employee should also feel that they are equally important for the organisation ,

such programs builds a strong relationship with the employee and boost their motivation and help them build positive attitude towards their job. We should always keep this is mind that your brand is in their hands too.

Thanks for inviting.

undoubtedly employee recognition Program build customer loyalty. As, there are two types of customers i.e. inner/internal (employees) and external. Where, during the course of my service and practical experience I have observed that those organization/companies who dont pay attention on the recogniation of internal custormers and priority to thier external customers, consequently, desired result cant achieved. So, Recognition of internal customers is cornor stone. 

Yes. Employees recognition can build Customers Loyalty. Once employers treat their employees right giving them recognition to every positive outcome they provide, employees tend to work harder and the positive attitude will be reflected into their work outcome. afterwards this positivity will be transferred to the customers because employees will treat them well.

 

Employees recognition is not always about money. Yes, money can also give them joy it makes them feel rewarded. But for me the best reward is to hear the words "you did a great job", "keep it up", "thank you for always giving your very best". As an employee hearing this word will not only pleased your ears but also will pleased your heart.

Thanks for the question.

Yes because I strongly agree that the happy employee can get happy customers. 

Interesting question. If the customers are participating in some manner it would actually be memorable. Employee recognition is such a vital move as it empowers the employees to do better and feel better about what they do.

With returning customers, a general sense of familiarity and trust builds with a certain employee they may have constant interaction with. With a loyalty program in place where a customer has a say, with a personal approach (not a 10 minute survey or an email blast). They're effort will stand out and a bond is build. 

As a customer, I tend to go to the places I am most comfortable, despite having a similar store close to me. The trip is worth it.

THIS IS WHAT I ADHERE.

" LOOK AFTER ( TREAT THEM FAIR AND RIGHT ) YOUR EMPLOYEE AND THE EMPLOYEE WILL TAKE CARE OF YOUR CUSTOMER"...

sure ......................

Sure , recognition make the employee feel that he own the business and the customers are his guests

Though question.  Employee recognition - would employ they are providing the best service or work. So rewarding Staff in this manner I would expect would have a flow on effect.

Particular if the employee award also takes cusotmer feedback about the specific employee of the month

However - there is way to guarantee that an increase in customer loyalty could be related directly Employ recognition. 

(Yes, 100%) and final answer you re welcome to lock my answer! A positive mind and attitude will give you a positive feedback and very smoothly it builds customer loyalty.