What are the expectations a customer may have on organisation’s staff?

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Posted by:
Nishant Desai
21-July-2014

Customer Interface Customer Service Customer Focus Customer Experience Sales

Question ajoutée par Shukri Ibrahim , Administration Officer , Rezayat Company Ltd
Date de publication: 2017/04/16

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par Srinivasa Reddy Vuyyuu , Group Chief Financial Officer , Finasi-Ishu Construction SPV Ltd

The customer may expect the respect from the staff members in terms of how we receive them and serve them.

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par Osian Hughes , Business Development Manager , Global Fiduciary Group

Integrity. Different establishments offer different things, but every single customer-based organisation should show integrity and be genuine towards the customer and their needs.

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par Rafi marwat , Quality Control Analyst , Aries Pharmaceuticals pvt limited

When customers have high expectations and the reality fall short, they will be disappointed and will likely rate their experience as less than satisfying. Customers expects better from organisation's staff.

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