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If a customer's spouse asks about the activities of the customer, will you provide the information?

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Question ajoutée par Audrey San Gabriel , Moderator , Bayt.com
Date de publication: 2017/03/10
Bara Ibrahmi
par Bara Ibrahmi , Business Development Analyst/Manager , Silverline

Not unless she can provide a valid power of attorney that includes the activities of the customer. 

John Mories Macalinao
par John Mories Macalinao , Housekeeper , HRH King Salman bin Abdullaziz Palace

Thanks for the invitation. Every company has a rule regarding giving out information of their customers or clients. They treat them as confidential and should not be disclosed to anyone. So I personally would not give any information about our clients.

Muhammad Waliuddin Ahmed
par Muhammad Waliuddin Ahmed , Chief Accountant , Medinah Munawarrah Carpet factory (AIMS Holding)

No, I wont.

he/She can take directly from his/her wife/husband

If a customer authorized the company to disclose to his relatives - than yes. Otherwise no.

It's quite obvious.

Zeeshan Miraj
par Zeeshan Miraj , Assistant Manager Internal Audit , Alif industry (SMC) PVT LTD

i personally answer this 

we are not share the  secreccy of the customer with the other custmer coz your relation is stand on trust if your trust break all the customers power and interest break.

Sami Younis
par Sami Younis , Automotive Aftersales Manager , Naghi Motors

According to business, sometimes the word of mouth is the best marketing tool. 

Sheena Moyo
par Sheena Moyo , Stock manager, Debtors collection manager , Crail Services

it is unethical to share customer information with anyone unless the customer is in agreement.

Ahmed Fawzy
par Ahmed Fawzy , Office Manager & Personal Assistant to CEO , Al Khodari Co.

Sure, NO

unless she is not authorized, you can't gie any piece of information.

VIKASH GUPTA
par VIKASH GUPTA , U2 Advisor , Tech Mahindra

Having been working as a customer service agent forever now, I would say it totally depends on the policy set by the company and the rules set by the account holder. If that suggest yes than we have to, If that suggest no, then we cant ..... as simple as that.

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