If a customer can not verify information during an emergency, will you still help them?

Yes It is must, maybe it is the customer emergency but for me it is my job, and I know it will happen. So, being well-prepared for an emergency will pay off when it's time to handle any emergency situation. If the threat to a customer's health, security, property, or environment. Knowing how to assess the signs, so the key for outstanding customer service is how strong are your database application.