What Are The Key Management Skills for Creating Great Customer Experiences?

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What are the core skills in providing great customer service?
Posted by:
Erlyn Oriendo
30-October-2017

Customer Interface Customer Facing Customer Focus Customer Experience Administration

Question ajoutée par Shukri Ibrahim , Administration Officer , Rezayat Company Ltd
Date de publication: 2017/03/09

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par Syed Tariq Qamar Ali , Administration Assistant

Key Management Skills for Creating Great Customer

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To me I separated each word and I m sure if you go through with each you will totally understand and sure can polish yourself in customer service and surely customers can send you kudos or can ask for you when they call for assistance!

Here are the key things that you get a command in yourself and you will see a change! 1- Listening, 2- Nonverbal Communication, 3- Clarity and Concision, 4- Friendliness, 5- Confidence, 6- Empathy, 7- Open-Mindedness, 8- Respect, 9- Feedback and 10- Picking the Right Medium and of course keeping a divine smile always make a difference! You Rock!