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As, from the couple of years i observed that every firm/organization are implemented their self made SoPs which is pertaining to dilemma, for employees one definition for employees perspective and in eyes of law an other definition. such ambiguous state of affairs are clearly/ loudly and overt confrontation with workers/employees basic rights. where too much complicated DoPs are introduced.
A standard operating procedure, or SOP, is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations.
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