What is soft skill ? And what is the importance of soft skill for all of employee?

Convincing in a pleased manner without loosing patience even in a bad situation. It is very important one who has this skill without requiring the actual technical skill can survive and in converse is difficult though may be good in the actual technical skills especially in this present era of world.

agree with the experts........

Soft skills is the collection of interpersonal skills,beilives and pattern of attitudes to interact and respond effectively to your social environment.

The availability of such skills is critical and crucial for employee performance and advancement, since the availability of these skills mean the followings:

more flexible and adaptive person.

good communication and presentation skills.

good leadership and team work contributor.

positive and self motivated person.

etc.

Which all contribute in organization that have it's human resources as a competitive advantages 

Soft skills is about be polite with the customer and employee as well and understand and handle the situation in professional tone and its very important for all employee even in personal life also because everyone like polite language not rude and arrogant language.