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You have been plotting the response time for servicing each customer at a bank teller on a run chart...

 

  You concluded that during the period1:pm to3:pm your average response time jumps% to mins. You decide to add an additional counter for this period. Your analysis was an example of:

A.  Cause and Effect

B.  Trend Analysis

C.  Quality Assurance

D.  Inspection

 

Planning Quality Assurance Quality Management Project Management Quality
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Question ajoutée par Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.
Date de publication: 2016/06/07
Apprécier (2) Vues (7) Suiveurs (8) Réponses (9) Report Question
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Mohamed Helal
par Mohamed Helal , Project Manager , GROUP CONSULT INTERNATIONAL

I prefer to leave answers to Experts. Thanks for Your kind Invitation.

mazin marouf
par mazin marouf , Quality Assurance Auditor (IRCA certified QMS auditor) , Safat Aviation Group

the correct answer is trend analysis

Ksenija Kancelak
par Ksenija Kancelak , Construction Project Manager , City of Koprivnica, Koprivnica (Croatia)

My guess is that the answer is:

B. Trend Analysis

 

Sathish Prabhu.V
par Sathish Prabhu.V , Manager - Operations & Process Improvement , Revolution Valves

Trend analysis is the appropriate answer because other options are not relevant to the question.

Usman Islam
par Usman Islam , Yard Manager , Kirtanlal Scaffolding & Formwork

Option B trend analysis is correct answer>>>>>>>

Hrvoje Kancelak
par Hrvoje Kancelak , Certificated Traffic Engineer , Office of independent engineer

B.  Trend Analysis would be the right answer

sardar mardookhy
par sardar mardookhy , PMP certified Project manager , MCCI

B. Trend Analysis,..

Thanks

Farhana Siddique Fari
par Farhana Siddique Fari , Coordinator , Coordinator at DFA, Dr Fazeela Abbasi, Advanced Skin, Laser & Hair Institute, Islamabad.

Thank you so much Mr. Farooq for your kind invitation; I prefer awaiting the Experts' answers.

Eng Ahmed Elsharkawy
par Eng Ahmed Elsharkawy , Civil Engineering Project Manager , Altwijry office

thanks for invition ,,,,,,,,,, my choice is option B

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