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What is the function of a receptionist?

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Question ajoutée par myla santos
Date de publication: 2016/04/26
tanveer aalam idreesh ahmed
par tanveer aalam idreesh ahmed , Income Auditor , Hilton Garden Inn

function of receptionist is that to make a check in and check out 

pick up call and answer a call very politly  some time make a new reservation for guest 

Nemanja Delic
par Nemanja Delic , Assistant Waiter , Royal Caribbean

Receiving phone calls from potential customers (guests for hotel)Making reservationsWriting documents about foreign and local guestsCheking mail for possible reservationsInform customers about hotel and/or companyCalling customers and informing them about the reservation periodsRent rooms, give guest keys, show rooms (if the hotel don't have baggage man/doorman)

  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.

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