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How can I know that my customer is happy or not without asking him this question?

Marketing Customer Service Sales Customer Service Oriented
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Question ajoutée par Mohammad Jamaal , Business Development Executive , NGT L.L.C
Date de publication: 2016/04/15
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Omar Saad Ibrahem Alhamadani
par Omar Saad Ibrahem Alhamadani , Snr. HR & Finance Officer , Sarri Zawetta Company

Thanks

In my opinion ,

  • When he-she come back to you to buy the same product.
  • When he-she buying the product.
  • When he -she sending people to you to buy your product.

Yosef Abdalsalam Mohammed
par Yosef Abdalsalam Mohammed , IT Manager , Al-Alamiya for Furniture

You can see the Customer Reaction and facial expression once he gets the service/product, or if you analyse the list of customers who deals with the service/product if they keep getting it or not.

Sidrah Nadeem
par Sidrah Nadeem , Global Marketing Manager , Hill+Knowlton Strategies

  1. Their body language when they leave
  2. If they visit you again
  3. When they recommend others to buy from you

Rasha Maarabouni
par Rasha Maarabouni , Executive Registrar , Lebanese International University

Happy customers are return customers, meaning that they will purchase again and again from your company. Super happy customers are those that come back bringing others with them. 

heba elhadik
par heba elhadik , office manager , Hero

your customers feedback comes from your sales and profit ratio 

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