How to diagnose what the customer desires?

To diagnose a customer, we need to talk with customer at his level with eye contact and observing his/her body language and way of talking.  

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Actually no desires by computers,but users have desires in what sense we want to use computer.

If you want your business to be successful for the products / services you are giving to the customers, Most important constant feedback from them is necessary to upgrade and plan your marketing / sales strategies according to the emerging trends in the marketplace

Study the market and how to deal with it compared to the company Mutual dialogue between workers in the workplace and how to address them in the field

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