How employee satisfaction impacts on customer satisfaction?

employee satisfaction effect directly in his morale and loyalty to the company he work for as his individual goals alligned with company goals so he maximize both achievement

If an employee is satisfied in his/her work in a company he/she can create positive vibes to his/her customer. Having satisfied in our work can trigger us to do our best to help our company rise its profit. Before anything else a company must first satisfy their employee for them to satisfy their customers. Without a good employee there's no customers who will continue patronage the company.