How can you determine the normal from the trouble maker customer ?

A normal communicator always has the ability to listen to the other person, and the trouble maker always find faults and does not listen to reasoning

There is one rule, the customer is always right, irrespective of the type or classification a customer is a CUSTOMER.

Listen to the customer and give him his right so you can determine what is he trying to say and get his message clearly.

I have a rule that the customer is always right

So I try as much as possible that contained the situation was contained and that the client and Ahssh that he is right what he says and sought excuse him if there was a failure by us and give him as much outweigh the importance of the holy person to avoid problems