What are recommended guidelines to excel in your current role?

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Which of the following is not a recommended guideline for motivating staff to de...
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Emad Mohammed said abdalla
30-April-2015

Labor Management Team Leadership

Question ajoutée par amr el-dessouky , Enterprise Network Management , Orange
Date de publication: 2016/01/13

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par Tabrez Ahmed , Team leader sales and Business Development , Navriti technologies Pvt Ltd

A responsible attitude
Ability to prioritise work
Good at planning ahead
Remaining calm under pressure
Decision-making abilities
Time management
Ability to have authority but tactful with it Ability to have authority but tactful with it
Accurate record keeping
Lead, coach and motivate a team of people to deliver an exceptional customer experience
Deliver exceptional customer service and team engagement
Identify and resolve performance issues
Resolve escalated customer queries Build strong relationships with both internal and external customers
Use Customer Care analytics to improve the customer experience

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