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The term quality management has a specific meaning within many business sectors. Please advice with the quality management principles.

Quality Management System (QMS) This specific definition, which does not aim to assure 'good quality' by the more general definition, but rather to ensure that an organization or product is consistent, can be considered to have four main components: quality planning, quality control, quality assurance and quality improvement.[1] Quality management is focused not only on product/service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality

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Question ajoutée par Mostafa Alwakeel , مدير ادارة توكيد الجودة , ماكرو كاش اند كاري
Date de publication: 2013/09/12
Ahmad Salameh
par Ahmad Salameh , Deputy Resident Engineer- Technical and Quality Assurance Manager , Arabtech Jardaneh

Principle1 – Customer focus

Principle2 – Leadership

Principle3 – Involvement of people

Principle4 – Process approach

Principle5 – System approach to management

Principle6 – Continual improvement

Principle7 – Factual approach to decision making

Principle8 – Mutually beneficial supplier 

relationships

Ahamed Shareef
par Ahamed Shareef , Divisional Head - Quality Assurance , Apollo Tyres Ltd

I think you answered the question yourself to some extent. Quality management really depends on business segment, that, to what extent you need to delivery quality.

QMS for Automotive, Aerospace, Medical, Telecom has their own requirements to address specific needs of the industry and hence, quality management is specific to business sectors.

ISO9001 defines a very basic model which forms a foundation for all others industry specific standards. Tools may be different in each stanard, but the model used is Process approach.

Mohammad N Siddiqui
par Mohammad N Siddiqui , BUSINESS CONSULTANT – Operational Quality & Compliance , EF Biofuels

Agreed with Amad Salameh

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