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Because in he commercial world the customer is the business thats to say the customer holds the business so they are corrected politely for their mistakes not harsly so as to keep on attracting them to the sales or service floor
Whatever it takes, customer is always right. Without them we could never have jobs.
Working in a customer service is fun realizing that it feels so good to help other people regardless of their attitude and manner over the phone or face to face.
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