What are the customer service skills to deal with customer situations?

* Welcoming the customer.

* Taking into account the psychological aspect to it.

* Listening to the customer and understand what he wants.

* Give the client accurate and sufficient information.

* Assist the client to achieve what he wants.

* Provide alternatives in the event it can not be the first to respond to his request.

* To convince the customer to the product or service is appropriate to his need.

* Employee always the same place the client mode, to estimate the position and a sense of what feels.

* Care to achieve customer satisfaction.

* Follow-up to the client's request until it ends.