How to advise the difficult people?

There are many kinds of difficult people. Some are stubborn, some arrogant, others over-sensitive and the list goes on. I believe each one of these characters have unconscious issues of low self esteem or confidence and thus using these difficulty aspect in their personality to shield their weaknesses even from themselves. You'd have to go deep inside to what they truly are, and have them understand and see their strong and weak points,strong points to strengthen some more and weak points to work on. The first most difficult step is to make them aware, and the approach to such hidden weaknesses should be dealt with carefully. Any tough or hurtful approach would make them pull that shield up and their problem will remain the same if not increase. Empathy and understanding is the key towards self awareness.

GET TO KNOW THEM FIRST!!! rest you'll know what to do

Reason, logic and useful thing

Their is no such thing as difficult people. As a leader we must empathize with them to know the reason for their behavior. The reason they are behaving in that manner is because of a lack of trust, loyalty, commitment and above all communication. A good leader must learn and inquire their concerns and resolve them.  You must be approachable as a leader so they can come to you with their concerns. If they need training teach them or send them to training. If they need motivation then you can motivate them by leading as an example and showing them how fruitful their job could be. The biggest issue is communication. Once you start communicating better the more improved their behavior gets and they perform better at work.

Diifcult people is always present any companies. They say its a part of your strggle but always treat them nice even if they are not. It will always be in the HR side if involves a serious behavior.

1. Be proactive. You cannot change another person. ...
2. Control your reaction. It's not what happens to you, but how you react to it that matters. 
3. Listen and respect their opinions and views
4. Stay calm. ...
5. Remain respectful and dignified. ...
6. Set limits and boundaries. ...
7. Practice positive affirmations.

·       Advise with permission

·       Give them a rant window

·       Be honest

·       Avoid judging

·       Make it a collaboration

·       Offer long-term support

·       Don’t make promiser.

·       Recommend a read.

·       Say it from the heart.

·       Make plans

 

Get to know them and ask them to be nice

Before advising difficult people, need to understand the mindset of that person. Never use harsh or tauting words while having interaction. Always discuss about their future goals and guide them. Try to start conversation with light note such as a joke or how's work going, then later share their feedback and while closing the conversation, again remind them about their future goals and how they can achieve them.

1. Listen ...
2. Stay calm. ...
3. Don't judge. ...
4. Reflect respect and dignity toward the other person. ...
5. Look for the hidden need. ...
6. Look for others around you who might be able to help. ...
7. Don't demand compliance. ...
8. Saying, "I understand," usually makes things worse.

Always start in asking why (Root Cause Analysis). Identify the challenge but letting them freely share their ideas then there you can start building relationship and trust.