A system of control that focuses on improvements in the system rather than on the way that

A system of control that focuses on improvements in the system rather than on the way that employees perform to accomplish improvement and maintenance of a product or service is called: 

 b. total quality management.

b. total quality management <<<<<<<<<<<<<<<<<<<<<Answer

............... b. total quality management.

>>>>>>>>>>>> b. total quality management.  >>>>>>>>>>>>>>>

agree with all friends,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

 b. >>>>>>>>>>>>>>>>>>>>>> total quality management.

b. total quality management....... . . .. 

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Answer (b) TQM Total Quality Management.

B - TQM - total quality management...........................................

I go to option       B 

Thank you