What is the Total Quality Management (TQM)?

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Amin Alghoul
04-November-2014

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Question ajoutée par Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company
Date de publication: 2015/02/26

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par Vinod Jetley , Assistant General Manager , State Bank of India

Total Quality Management is a management approach that originated in the1950s and has steadily become more popular since the early1980s. Total Quality is a description of the culture, attitude and organization of a company that strives to provide customers with products and services that satisfy their needs.

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