What is the damage to the company of providing poor service to customers?

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Posted by:
suleman anjum
13-November-2013

Marketing Customer Service Customer Focus Client Service Business Development

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Date de publication: 2014/10/22

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par Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

Poor customer service can negatively impact a business in a variety of ways.

Lost of customers
Tell their friends and family members about the bad experience to warn them away
Poor customer service typically results in fewer customers, which translates into lower sales and profits for your business.

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par Utilisateur supprimé

agreed with mr divesh

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