WHAT BEST APPROACHED DOES YOUR CLIENT DESERVED BY CUSTOMER SERVICE , IF NOT PUTTING UP SMILING FACE DURING YOUR ATTENDANT TO THEM TO AVOID LOSING HIM?

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Posted by:
Abdelrahman Fedawy
08-March-2016

Sales Excellence Customer Service Management

Question ajoutée par IKENNA NDEBUEZE , Executive sales manager , Ferdidez Nigeria Ltd
Date de publication: 2014/10/15

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par Raafat Sallam , Organizational Development and Training Consultant , Training Centers, Marketing Organizations.

The body language is very important when dealing with customers.

So, simile and voice inflection are very important tools.

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par Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

Respect
Honesty
Satisfy their needs and wants
Communication

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par Pradeep Kumar Rana , Assistant Engineer (Mechanical) , Centrodorstroy (india) Pvt Ltd

see smiling means you are inviting someone and making a face like a drakula is you know what i mean...it is a most important non verbal communication. you may lighten up the environment with your radiant smile. smile reflects openness and friendliness enabling you to strike a chord and create a deep relationship with their client.

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par Utilisateur supprimé

its your expressions with face and body.

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