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Discuss the methods of reducing conflict that are most likely and least likely to leave a conflict aftermath.

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Question ajoutée par VENKITARAMAN KRISHNA MOORTHY VRINDAVAN , Project Execution Manager & Accounts Manager , ALI INTERNATIONAL TRADING EST.
Date de publication: 2014/10/11
Mohammad Mohammad Ahmed El-Safty
par Mohammad Mohammad Ahmed El-Safty , مشرف تدريب وتطوير , شركة ميداس للتجارة العامة والمقاولات

Reducing Conflict

Overview

Lose-lose methods:  parties to the conflict episode do not get what they want

Win-lose methods:  one party a clear winner; other party a clear loser

Win-win methods:  each party to the conflict episode gets what he or she wants

Lose-lose methods

Avoidance

Withdraw, stay away

Does not permanently reduce conflict

Compromise

Bargain, negotiate

Each loses something valued

Smoothing:  find similarities

Win-lose methods

Dominance

Overwhelm other party

Overwhelms an avoidance orientation

Authoritative command:  decision by person in authority

Majority rule:  voting

Win-win methods

Problem solving:  find root causes

Integration:  meet interests and desires of all parties

Superordinate goal:  desired by all but not reachable alone

Summary

Lose-lose methods:  compromise

Win-lose methods:  dominance

Win-win methods:  problem solving 

Muhammad Usman Tariq
par Muhammad Usman Tariq , Visiting Faculty , National University of Science and Technology

conflicts arise when there is no documentation. Be clear and concise about everything you need to do in your life, job or business. Avoid negative feelings. Always be positive.

Ramendra Sunder Sinha PMP
par Ramendra Sunder Sinha PMP , DGM Planning , Gaur Sons Limited

For conflicts that are most likely to have adverse aftermath, use the following conflict resolution techniques :

 - Engage for resolution through dialogues for compromise or amicable settlement.

 - In case dialogue fails resolve the conflict, enforce your judgement to be complied by conflicting parties.

 - Still if conflicting parties fail to comply then initiate corrective or disciplinary actions.

For conflicts that are not having adverse aftermath, use the following conflict resolution techniques :

 - Avoidance to let the conflicting parties sort out the issue themselves.

 - Exploitation by taking advantage of the conflicting parties to benefit the organization.

 

 

Vinod Jetley
par Vinod Jetley , Assistant General Manager , State Bank of India

1. Avoidance, Acommodative or Dominance resolution leaves high residue.

2. .Collaborative resolution leaves no residue.

First you must have mastered your business, you will shorten the road

Second, you must be familiar with the aspects of any issue will be discussed with the client

Third, you must be patient and self-confidence

Fourth, you must be quiet tone of voice

Fifthly to put yourself in place and that the client is trying to meet its needs 

You must meet the employee ethics recipe to ensure that access disputes

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