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Amr Ghanem , IT Services Manager / DB&App Manager Egypt/Iraq , Abudawood
Best services Management practice provided by ITIL : which is provides a systematic and professional approach to the management of IT services. Adopting its guidance offers users a huge range of benefits that include:
Reduced costs
Improved value creation
Improved IT services through the use of proven best-practice processes
Improved customer satisfaction through a more professional approach to service delivery
Alignment with business needs, including the development of a business perspective
Improved productivity
High-quality IT services that benefit the business customer
A balanced and flexible approach to service provision
Well-designed services which meet customers' needs - now and in the future
Ability to adopt and adapt to reflect business needs and maturity..
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ghazali sarumi , FIELD MARKETER IN OIL AND GAS , KH wonder oil and gas company
A GOOD PRACTICES APPLICATION MANAGEMENT SERVICE IS THE ULTIMATE SKILL THAT IS NEEDED, IT DEALS WITH THE OVERALL HANDING OF THE TOTALLY SUPERVISION OF THE ENTIRE ORGANIZATION THIS ENTAILS THE PLAN ,DESIGN AND BUILDING AN APPLICATION OF SERVICE THAT WOULD ULTIMATELY BE USED BY THE ORGANIZATION TO ADDRESS EVERY OF THEIR DAY TO DAY ACTIVITIES WITH IN THE PROGRESS OF THE COMPANY IN ACHIEVING IT GOALS.
