Emotional intelligence is very important in the workplace. What do you think?

I strongly support with: Mr.Muhammad Ahmed Siddiqui,Finance Manager at Bliss Chemicals Namibia (Pty) Limited

Emotional intelligence (EQ) is the ability to identify, use, understand, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. Emotional intelligence impacts many different aspects of your daily life, such as the way you behave and the way you interact with others.

Emotional intelligence consists of four attributes:

  Self-awareness – You recognize your own emotions and how they affect your thoughts and behaviour, know your strengths and weaknesses, and have self-confidence.

  Self-management – You’re able to control impulsive feelings and behaviours, manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances.

  Social awareness – You can understand the emotions, needs, and concerns of other people, pick up on emotional cues, feel comfortable socially, and recognize the power dynamics in a group or organization.

  Relationship management – You know how to develop and maintain good relationships, communicate clearly, inspire and influence others, work well in a team, and manage conflict.

Yes, extremely important. Even more important than intelligence and expertise. Most of the employees fail in their job not due to lack of skills, knowledge, expertise and experience but due to thier inability to get along with people and work as an active team member.

In some case even training of emotional intelligence is recommended for employees having professional knowledge and epertise.