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What is the best way to handle conflict in a work place and what can be done to avoid it at the first place?

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Question added by Deleted user
Date Posted: 2014/06/19
Kathy Mustafa
by Kathy Mustafa , Personal Assistant to CEO- Managing Sales and Marketing Departments , Saudi Kinda Real Estate

Leadership and conflict go hand in hand. Without conflicts at work how will we (Managers and Leaders) know our subordinates limits. How will we measure their quality of work and performance if they don't express how they feel during tasks and assignments. Conflicts should not be looked at as something bad but rather as a growing process. We don't enter a job knowing it all, we learn as we go.

While you can try and avoid conflict (bad idea), you cannot escape conflict. The fact of the matter is conflict in the workplace is unavoidable. It will find you whether you look for it (good idea – more later) or not. The ability to recognize conflict, understand the nature of conflict, and to be able to bring swift and just resolution to conflict will serve you well as a leader – the inability to do so may well be your downfall.

Of my years as a manager in the United States, this is the best advice I can give.

View Conflict as Opportunity: Hidden within virtually every conflict is the potential for a tremendous teaching/learning opportunity. Where there is disagreement there is an inherent potential for growth and development. If you’re a CEO who doesn’t leverage conflict for team building and leadership development purposes you’re missing a great opportunity. Divergent positions addressed properly can stimulate innovation and learning in ways like minds can’t even imagine. Smart leaders look for the upside in all differing opinions.

I am a big fan of Forbes website and found it to be very helpful for those conflicting times. Hope it serves you good as it did me. Good luck.

Michael Skivington
by Michael Skivington , HR and Facilities Manager , Camdenboss

The issue has to be raised and addressed as soon as possible. Could be a direct case of bullying and/or harrassment or possibly a simple misunderstanding. Continuous monitoring of the workplace and staff chats/briefings will ensure hardmony in the workplace and that any potential issues are addressed as soon as possible.

Harshal Mehta
by Harshal Mehta , Sr. Document Controller , Marafiq Power & Utility Company

Best way to handel conflict 1st listen care fully of other persons, try to find out solution. to avoid conflict open dialog with our all associate is better way.

Actually factor of conflict will arise in the work place either you are looking for it or minding your business. Sadness will create bitterness, hurt, resentment which will disturb teamwork. Always  focus to the goals and vision of the company. Well it is very difficult, but should try to make it easy

Fouad Hafez Moussa Mohamed
by Fouad Hafez Moussa Mohamed , ثم مدير عام لشركة استشارات استراتيجية وحوكمة الدول , R C G

By bringing the views closer to direct collaboration between individuals and management while expanding the scope of supervision using direct contact with continuous development and motivation

 

veena regidi
by veena regidi , Secretary , Det Norske Veritas

Conflicts arise when people are not aware of their job roles or when there is bias shown - could be real or could be imagined. It is best to clear conflicts as confilcts leave a bitter taste and hamper productivity. Team work is disturbed leading to disruption of organizational goals.

maryam al-khajah
by maryam al-khajah , Administrative Assistant , national institution for human rights

Leadership and conflict go hand in hand. Without conflicts at work how will we (Managers and Leaders) know our subordinates limits. How will we measure their quality of work and performance if they don't express how they feel during tasks and assignments. Conflicts should not be looked at as something bad but rather as a growing process. We don't enter a job knowing it all, we learn as we go.

 

Navyashree ks
by Navyashree ks , satff nurse , manipal hospitals

keeping clam and first to think about patient safety.

bernice arunda
by bernice arunda , Senior Officer Back Office Support , Equity Bank Kenya Limited

In my experience,conflict will always arise in the work place whether you are looking for it or just minding your business.Sad thing is that if ignored,it will create bitterness,hurt,resentment which will disrupt productivity and teamwork. Always strive to address conflicting issues as they arise to ensure everyone is on the same page in terms of goals and vision of the company.Wher its difficult ,try and involve the management to give way forward and resolve issues amicably.

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