What is the difference between ITIL and ISO 20?

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My manager got the ITIL certificate and he just want me to take it just for tha...
Posted by:
boss
02-January-2014

Question added by Deleted user
Date Posted: 2014/04/23

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by Mohammed Thiab , Founder / Chief Consultant , MV Consulting

I assume you mean ISO20K (ISO20000) ... ITIL is the best practice guide to IT service delivery and management

ISO20000 is the standard and ceertification based on ITIL/ITSM

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