Why is the KPI's such an important tool in Consultation and Communication

Hi Ahmad

I also think that the importance of KPI's allow the SMP to be a stronger document and allows the opportunity for compliance adherence when an audit has been carried out.

It also gives a clear guideline to the management team showing in what areas particular team members are failing to adhere to their job description thus adding extra pressure on the management 

having KPI's 

is just setting what is YOur target for each Project you plan, which will help you to choose the right path to acheieve success