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by making you complete operation focus customer satissfaction centric.
=> Best way to understand the customer is to understand the customer in your own.
=> Ethics and Code of Conduct is1st common factor that every person expect from each other.
=> Second , Your knowledge and way of presentation is the second tool that can impress the customer and make him to feel that he is at the right place. You knowledge can help u to win the trust of ustomer.
=> Your smile can make happy cusotmer but your knowledge and way of presnetation will stisfy him absolutely. Happiness + Satisfaction = Excelent Customer Service.
By training staff on the best ways and methods. And through which we can get to the customer's satisfaction
-To ensure the Customer will buy the right product for them and to do this in a way that will ensure Customer retention
- To build long term positive relationships with our Customers so that we can ensure that they are buying the right product for them and give us an edge over our competitors.
- To use effective focus, skills, competencies and systems to make it easy for our Customers to buy from us and to build long term relationships so that they WANT to buy from us first
- Handling Problems - Assisting in Sales
its all about making customer smile and make feel like they are at the right place. This is very easy if the operating procedures meant for service are intact all will be fine.
In very simple terms be polite, positive and proactive to customers.
You will deliver excellent customer service and your customers will keep coming back to you.
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