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Saudi Arabia is rapidly investing in generative AI, with enterprises using Generative AI development companies to lift customer engagement and improve retention through smarter, more personalized experiences. One prominent example is Lucidya, a Saudi platform that uses AI-powered sentiment analysis and Arabic dialect models to monitor customer feedback in real time and shape interactions tailored to user mood and preferences.
Another driver is Humain, launched in by the Public Investment Fund. It’s developing multimodal Arabic LLMs and AI infrastructure with a focus on integrating generative models into enterprise services, helping businesses from content creation to dynamic conversational agents.
Generative AI solutions are also transforming marketing in Saudi Arabia. Strategy & GenAI report shows early adopters in telecom, media, and technology sectors boosting operating profits by using generative content for personalized campaigns, accelerating product development, and improving recommendation engines. Meanwhile, Oracle Saudi Arabia highlights content generation and “prompt-led Q&A” features via their OCI Generative AI, enhancing UX and keeping customers more engaged.
Final Thought
To capture these benefits, businesses seeking to hire skilled generative AI integration services or partner with a generative AI consulting company should prioritize local language support, real-time personalization, and continuous model tuning. WebClues Infotech is well-positioned in this space offering strong generative AI development services that can help companies in Saudi Arabia build loyalty, deepen engagement, and retain customers long term.
