How do you manage internal and external customer request and at the same time achieve your goals for the day at work?

To set the periorities as which one is more important, the one which is most important i wil deal them acordingly.

All costumers are very unique and should be treated as such

every customer is important, whether he/she is internal or external. I always prioratize all tasks according to "Urgent-Important Matrix" and try to follow that as per the priority of eash task/request/service.

Preference to external customer as it is manageable internal customer.

I believe every customer is unique and therefore all requests should be treated as important and individual as the next. By making a list and keeping track of all requests and daily duties by urgency, delegating where necessary and follow up I can get a day's work done and still have satisfied customers.

Maintain a prioritized daily list of activities paying attention to the customer.  In addition, delegate most mundane work to middle management having the right department attend to the relevant customer request type.

Follow through until the request has been successfully closed.

Orginizing every customers request internal and external means gathering informations like timings or date upon requests then arrange what the needs of the requests until its done.

it seems very easily task .but its a trick to manage the request of customer at the same time .By managing online order and internal request of customer with planning .1.time 

1.timation knowing the demand of customer 

we have external customer mostly that are our daily customer they order1 day before but on the spot we can deliver good on time to satisfy them at affordably market price by giving cost advantage 

to be prepare of what they want and their needs.

offer your help to the customer

assist them very well until the transaction will done

inform the customer for upcoming event

 

 

If you look after your internal customers you don’t have to worry about the external customers.

One key leadership task is to create an environment in which your people can become passionate about your vision. If service leaders are passionate and consistent, reinforcing consistent messages, then your people will quickly understand what is important to you and the organisation. Service leaders and managers who are passionate about service excellence for their customers and who are visionary, inspirational and charismatic will lead your people to achieve great things for the whole organisation.

Highly visible leadership provides powerful reinforcement. It will inspire everyone in the organisation to be part of the cycle of service excellence, adopting a 'Can-Do Attitude'. All employees in great organisations are passionate about what they do and this inspiration extends to customers, investors, suppliers, boards of directors and all other stakeholders.

Tips for Providing Good External Customer Service

1. Start with excellent internal customer service. Remember, happy employees will be more likely to treat customers with respect. Even employees who do not have direct contact with customers can impact the image of the company through their interactions outside the company, their treatment of other employees, and their loyalty to the company.
2. Establish a positive company image. This can be done through marketing and advertising, community relationships, and positive interactions with customers.
3. Treat customers as if they are people, not dollar signs. Relationships with customers do not stop when they walk out the door after making a purchase. You need to continue to build those relationships through follow-up contact and feedback so the customer knows where to come if the need for your product or service comes up again and so your customers know where to send their friends.
4. Be responsive to concerns. When your customers come to you with problems or concerns, be ready and willing to quickly work toward resolution. Do not brush them off or ignore their complaints.
5. Always be professional in your dealings with customers. Professional behavior in all interactions with your customers is always the right choice.

To reach you goals and to get your target's,you know how to analyze the situation in between customer's and sales.