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With respects to the cost of quality, which of the following individuals was responsible for developing the "zero-defects" approach?

A. Deming B. Crosby C. Juran D. Inshikawa

Web Development Quality Tools Project Management Quality Control
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Question added by Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.
Date Posted: 2019/02/14
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Isaac AYUBA
by Isaac AYUBA , Business Developer , Maxfront Technology Limited

Philip Crosby in his book “Absolutes of Quality Management” there he coined the terminology cost of quality

Muhammad Farooq
by Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.

B. Crosby -----------------

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