How could the company evaluate the training success?

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Shakeel Ahmed Syed
09-August-2014

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Question added by obaide alla hanafy , Training Manager
Date Posted: 2018/10/12

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by Hany Sewilam Abdel Hamid , Director of Sales and Marketing , Creative Sense

Evaluation is often considered as taking place at four different levels (the "Kirkpatrick levels") which are listed below (KIRKPATRICK 1998). The further down you go in the evaluation process, the more valid the evaluation.

Reaction: What does the learner feel about the training? (Oral/written feed-back, open ended questions/close ended questions)
Learning: What facts, knowledge and experiences did the learner gain? (Observation/reviewing data from simulated reports, plans, exercises etc.)
Behaviours: What skills did the learner develop and what new information can the learner use on the job?
Results or effectiveness: What results occurred; did the learner apply the new skills to the necessary tasks and what results were achieved?

Regards,

Hany Sewilam AbdelHamid

Director of Sales & Marketing

Entrepreneurship Coach & Consultant

Digital & Social Marketing Certified Expert

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