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Whats is the most important training to provide to the food & beverages staff?

how is training important to the food & beverages staff

Food Service Food Food & Beverage Training
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Question added by tarek Mohamed el badry elbadry , General manager , Shams hotels & resorts
Date Posted: 2017/07/11
Upvote (0) Views (9) Followers (2) Answers (2) Report Question
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Deleted user
by Deleted user

For me the most important training for F&B service staff is their customer service skills. There's nothing more memorable than being treated special. Second is the food knowledge in order for them to recommend and give suggestions.

tarek Mohamed el badry elbadry
by tarek Mohamed el badry elbadry , General manager , Shams hotels & resorts

  • Hospitality
  • Team Building
  • Team work
  • To be friendly and helpful to the guest.
  • Body Language.
  • Staff appearance & hygiene.
  • Positive attitude & negative attitude.
  • How to prepare a table.
  • Table setup (breakfast - lunch - dinner).
  • Side station Mise-en-place. 
  • How to carry (food - beverage) tray.
  • Greeting & seating guest.

 

  • Guest treatment.
  • How to handle each piece of equipment in the safest and most hygienic fashion ensuring the security of both the equipment and our guests.
  • The Cupboard and Shelves have to be kept clean everyday to follow the Hygiene & Safety Standards.

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