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A. Prevention costs B. Maintenance cost C. Appraisal costs D. Failure costs
Maintenance cost is not an element of cost of quality.
Maintainence Costs.
The Cost of Quality include prevention costs, appraisal costs and failure costs. Whether the work was planned or unplanned, it includes all the work necessary to meet the product requirements , and the costs of work performed due to nonconforming quality requirements, assessing whether the product or service meets requirements, and rework.
I fully agree that Maintenance Cost is not element of cost of quality
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Option B
My answer is B. Maintenance Cost
B. Maintenance Cost
Correct answer is B. Maintenance Cost.
Maintenance cost is not regarded as an element of cost of quality, COQ consists of External Failure Cost, Internal Failure Cost, Appraisal Cost & Prevention Cost.
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