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I SEE ONE THING TO COUSTOMER SUPPORT ROLE IS THAT WHEN YOU TALK TO COUSTOMER THEN YOU HAVE GOOD BEHAVIOUR QUALITY GOOD BODY LANGUAGE GOOD PESONALITY.
Listening skills
Active speaker
Negotiation skills.
Persuasive.
The Qualities are as follows:
1- Customer awareness on time
2- Creating value for the new products and services before selling
3- Excellent Communication Skills to present good customer service
4- Building interpersonal and Business relationships with customers to be optimal
5- Sustainability of the contacts with exchange the viewpoints and proposals
6- Creation new product & service as per the customer's interest and needs
7- Reaching out ith customers daily with high patience in the dealing & listening to develop the customer service and establish new Business relationships with potential customers
The best quality that you should have as a customer service is being patient and can understand customers needs and the knowledge to explain in a right manner.
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